Ten lessons from two hundred startups.

As a brand developer, I’ve been in around two hundred startups in the last twenty years. I’ve seen a lot of tragedy and triumph and here are some lessons that bubbled to the top. 1. When everyone has a thousand dollar Aeron chair, you’ll fail....

Once upon a time it was more than “content.”

I remember the first time I heard the word “content” in referring to copy for a Web site. I hated it. Good marketing copy should tell a story. It should move you and motivate you and make you want more. It should grow a business and turn readers into...